How to Add AI Chat to Your Wix or Wix Studio Website (Step-by-Step Guide)
Have you ever wished your website could greet visitors, answer questions, and even recommend products—without you having to be online 24/7? With Wix AI Chat, that’s now possible. At Wix Ideas, we help entrepreneurs, business owners, and creatives get the most out of Wix and Wix Studio, and today we’re diving into how this powerful feature works.
Whether you’re running a flower shop, an online store, or a service-based business, adding an AI chatbot to your Wix website can transform the way you engage with your customers.
What Is Wix AI Chat and Why Does It Matter?
Wix AI Chat is a new tool that allows your website to automatically:
Greet visitors the moment they land on your site
Answer frequently asked questions
Recommend products or services from your store
Collect customer details with a contact form when you’re offline
In other words, it’s like having a virtual assistant built into your Wix or Wix Studio website—saving you time while improving customer experience.
At Wix Ideas, we tested the app on an online flower shop built with Wix Studio. The AI was able to recognize the name of the store, pull product recommendations directly from the catalog, and even suggest bouquets for birthdays and anniversaries. That’s the kind of automation every online business owner dreams of.
How to Set Up Wix AI Chat on Your Wix Studio Website
Adding AI chat to your Wix Ideas-built website is simple. Here’s the step-by-step process we followed:
Go to the Wix App MarketOpen your Wix or Wix Studio editor and search for “Wix AI Chat.”
Install the AppAdd it to your website. You’ll see the chat icon appear at the bottom corner of your site.
Publish Your SiteThis step is crucial—publishing gives the AI access to your site’s information so it can respond intelligently.
Customize Your Chat
Adjust the tone of voice (formal, casual, conversational)
Decide how detailed responses should be
Add emojis or keep it clean and professional
Choose an avatar that matches your brand
Train the AICreate rules for how the AI should answer questions. For example, if someone asks about birthday bouquets, you can direct them to your shop page or encourage them to explore more.
Set Offline BehaviorWhen you or your AI aren’t available, decide if visitors see a contact form, a custom message, or if the chat disappears.
Limitations to Keep in Mind
Like any new feature, Wix AI Chat is still improving. During our test at Wix Ideas, we noticed that while the chatbot could recommend products, it didn’t always add them to the cart correctly. However, it did direct visitors to the right product pages, which is still a big win for conversions.
Also, free plans come with usage limits. For more conversations and advanced features, you’ll need to upgrade to a paid plan.
Why Wix AI Chat Is Worth It
Despite a few limitations, Wix AI Chat is a game-changer for businesses using Wix Studio. Imagine a customer visiting your online store late at night and instantly receiving bouquet suggestions for their anniversary. That’s sales happening while you sleep.
At Wix Ideas, we believe AI-powered features like this are the future of eCommerce and online customer support.
Learn More with Wix Ideas
Want to take your Wix or Wix Studio website to the next level? Here are some resources to help you:
📖 Explore our Wix and Wix Studio tutorials — step-by-step guides to elevate your web design skills.
🛒 Shop our Wix and Wix Studio templates — ready-to-use designs that make building your website faster and easier.
💬 Get a custom website quote — whether it’s a new project or upgrading your existing site, we’ll help you make it shine.
Final Thoughts
Adding AI chat to your Wix Studio website isn’t just about being trendy—it’s about improving customer experience and increasing sales without working harder.
If you want to see this in action, check out our full video tutorial on the Wix Ideas YouTube Channel, where we walk through the entire process step by step.
And if you’re serious about growing your online business, don’t forget to subscribe to Wix Ideas on YouTube—your go-to source for Wix tutorials, tips, and tricks.
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Tusar
May 1, 2025
Wix page printing
You suggestion on printing wix page helped to create print icon but print was not initiated. please help in this regard.
Reply
January 20, 2000
ahmed
May 19, 2024
wix form data
Hi i need your help also in wix form submission
the problem is that some fields are generated when $w.onReady(function () { like day & date and when i choose the student name i get the phone number from database .
and the form save only the field u fill it by ur self like input or dropdown
Reply
Walter Odibi
January 20, 2000
bromar
Sep 29, 2023
Love the tutorial!!!
You are truly great at creating these instructional videos!! Thank you! I am having trouble figuring out . . 'the triggered email' . . it is not being sent to the user submitting the form, the form and the email to the admin works great. . Could you point me to where this might have already been addressed? or any other help? On a second note. .the submit button success/failure message will go back to the default message once it's connected to the data set(I couldn't figure that out either. )
Reply
Walter Odibi
January 20, 2000
kaan
Jun 4, 2023
wishlist and rating system
hello sir I try today 2 hours but not working if you want I pay money can you do this 2 ( wishlist and rating star) system please I send to you invaid
Reply
Walter Odibi
January 20, 2000
Hi there, you can contact me here using the in-app chatbox
Waqas
Apr 16, 2023
Triggered Email Backend
Hi mate please can you send email by backend
Reply
Walter Odibi
January 20, 2000
Hi Waqas, there isn't a backend code for this tutorial. The emails will be sent from the client-side.
Ghan
Dec 29, 2022
Great Tutorial
Hi !
First of all, I want to thank you for your great tutorials, they helped us a lot with the coding.
But I still need your help, if you don't mind. I have based on Save Calculated Field using Wix Data Hooks Codes, to code my form . but the problem is I don't know why the code only reads the computation for "week2" computation and not the "weeks"
here is the code
I also did a separate column in the dataset where the chosen datas for both fields will be placed.
$w.onReady (() => {
$w("#Person").onChange(() => {
$w("#weeks").onChange(() => {
$w("#week2").onChange(() => {
let person = Number($w("#Person").value);
let weeks = Number($w("#weeks").value);
let week2 = Number($w("#week2").value);
$w("#totalLabel").show();
$w("#totalLabel").text = `"${String(weeks * Number(person))}페소"`; //DESIGN YOUR MESSAGE
$w("#totalLabel").text = `"${String(week2 * Number(person))}페소"`; //DESIGN YOUR MESSAGE
});
});
});
});
Reply
Walter Odibi
January 20, 2000
Hi there, thanks for your comment. I see why this is a problem. The onChange() function seems wrong in combination.
To combine onChangeFunctions use this method
$w("#Person, #weeks, #weeks2").onChange(() => {
//code here
});
Walter
Aug 8, 2022
More Details? Watch video
Hi, you can click here to watch the video https://www.youtube.com/watch?v=9bx7-nBeZ5c
Reply
Walter Odibi
January 20, 2000
Walter
Jul 11, 2022
For you
📺 WATCH THE VIDEO https://www.youtube.com/watch?v=AgPJEU8wpp0
Reply
Walter Odibi
January 20, 2000
Walter Odibi
Apr 18, 2022
Awesome Feature
This tutorial shows you how to display views on your Wix repeater.
📺WATCH VIDEO HERE https://www.youtube.com/watch?v=Iz7SdaCSdXg
Reply
Walter Odibi
January 20, 2000
Walter Odibi
Apr 18, 2022
Amazing tutorial
This amazing tutorial will show you how to a comment section to your WIX dynamic page.
📺WATCH VIDEO HERE https://www.youtube.com/watch?v=f8-vJQFNZ_c
Reply
Walter Odibi
January 20, 2000
Walter Odibi
Apr 10, 2022
Great Feature🎉
This amazing tutorial will show you how to add a visitor view counter to your WIX dynamic page.
🚩MORE TUTORIALS https://www.wixgenius.com/wix-tutorials
Reply
Walter Odibi
January 20, 2000