How to Add Live Chat to Your Wix Studio Website with Chatway
Boost Sales & Support in Minutes with This Simple Integration
If you’ve been looking for an easy way to connect with your website visitors instantly, adding live chat to your Wix Studio website might be the smartest move you'll make this year. At Wix Ideas, we help business owners like you build stunning, high-performing websites using Wix and Wix Studio — and in today’s tutorial, we’re diving into how to add the Chatway live chat widget to your Wix Studio site.
Whether you’re running an online store, managing bookings, or just want to provide real-time customer support, this tutorial will show you exactly how to get started — no coding needed.
Why Add Live Chat to Your Wix Studio Website?
Adding live chat helps you:
💬 Engage visitors in real-time
🤝 Boost customer satisfaction
🛒 Recover abandoned carts
🌍 Offer multilingual support
📱 Manage support on the go via mobile app
And with Chatway, you can do all that — and more — directly inside Wix Studio.
What is Chatway?
Chatway is a powerful and easy-to-use live chat tool that integrates seamlessly with Wix and Wix Studio. With Chatway, you can:
Integrate WhatsApp, Facebook Messenger, Email, and Phone Support into one chat box
Add your business logo and branding to the widget
Track real-time visitors, assign chats to team members, and add FAQs
Collect email addresses even when you’re offline
Use a free plan that offers unlimited conversations and 30-day chat history
At Wix Ideas, we tested this on our own site and it works beautifully with Wix Studio’s editor.
How to Add Chatway to Wix Studio — Step-by-Step
Here’s a quick summary of what you’ll do (watch the full tutorial on the Wix Ideas YouTube Channel):
Go to your Wix Studio editor
Open the App Market
Search for Chatway
Click Add to Site
Complete the onboarding (add your business name, logo, etc.)
Customize your widget design and welcome message
Add FAQs, contact forms, and chat channels
Set widget visibility, attention effects, triggers, and language
Publish your site and start chatting!
This tool is especially powerful if you’re on the go — download the iOS or Android app and manage conversations wherever you are.
What We Love at Wix Ideas
Here at Wix Ideas, we don’t recommend tools unless we’ve used and tested them ourselves. After integrating Chatway into our Wix Studio build, we noticed a significant boost in user interaction and lead capture.
Not only does it offer a smooth experience, but it also elevates the professionalism of your site by showing visitors you’re available and responsive. Plus, the free plan is more than enough to get started.
Ready to Take Your Wix Website to the Next Level?
Whether you’re building from scratch or improving your current site, Wix Ideas has everything you need to succeed with Wix and Wix Studio:
🛍️ Shop high-converting templates
Want to learn more powerful Wix Studio tricks like this one? Be sure to subscribe to our YouTube Channel for weekly tips, tricks, and tutorials that help you design like a pro — no fluff, just results.
Final Thoughts
Adding Chatway to your Wix Studio website is hands-down one of the easiest upgrades you can make to improve support and conversions. At Wix Ideas, we’re all about helping you build smarter, faster, and more beautiful websites using Wix.
Try it out today, and if you have any questions, drop us a message — you now know how 😉
Code
Leave a comment (0)
Thanks for leaving a comment🎉
Tusar
May 1, 2025
Wix page printing
You suggestion on printing wix page helped to create print icon but print was not initiated. please help in this regard.
Reply
January 20, 2000
ahmed
May 19, 2024
wix form data
Hi i need your help also in wix form submission
the problem is that some fields are generated when $w.onReady(function () { like day & date and when i choose the student name i get the phone number from database .
and the form save only the field u fill it by ur self like input or dropdown
Reply
Walter Odibi
January 20, 2000
bromar
Sep 29, 2023
Love the tutorial!!!
You are truly great at creating these instructional videos!! Thank you! I am having trouble figuring out . . 'the triggered email' . . it is not being sent to the user submitting the form, the form and the email to the admin works great. . Could you point me to where this might have already been addressed? or any other help? On a second note. .the submit button success/failure message will go back to the default message once it's connected to the data set(I couldn't figure that out either. )
Reply
Walter Odibi
January 20, 2000
kaan
Jun 4, 2023
wishlist and rating system
hello sir I try today 2 hours but not working if you want I pay money can you do this 2 ( wishlist and rating star) system please I send to you invaid
Reply
Walter Odibi
January 20, 2000
Hi there, you can contact me here using the in-app chatbox
Waqas
Apr 16, 2023
Triggered Email Backend
Hi mate please can you send email by backend
Reply
Walter Odibi
January 20, 2000
Hi Waqas, there isn't a backend code for this tutorial. The emails will be sent from the client-side.
Ghan
Dec 29, 2022
Great Tutorial
Hi !
First of all, I want to thank you for your great tutorials, they helped us a lot with the coding.
But I still need your help, if you don't mind. I have based on Save Calculated Field using Wix Data Hooks Codes, to code my form . but the problem is I don't know why the code only reads the computation for "week2" computation and not the "weeks"
here is the code
I also did a separate column in the dataset where the chosen datas for both fields will be placed.
$w.onReady (() => {
$w("#Person").onChange(() => {
$w("#weeks").onChange(() => {
$w("#week2").onChange(() => {
let person = Number($w("#Person").value);
let weeks = Number($w("#weeks").value);
let week2 = Number($w("#week2").value);
$w("#totalLabel").show();
$w("#totalLabel").text = `"${String(weeks * Number(person))}페소"`; //DESIGN YOUR MESSAGE
$w("#totalLabel").text = `"${String(week2 * Number(person))}페소"`; //DESIGN YOUR MESSAGE
});
});
});
});
Reply
Walter Odibi
January 20, 2000
Hi there, thanks for your comment. I see why this is a problem. The onChange() function seems wrong in combination.
To combine onChangeFunctions use this method
$w("#Person, #weeks, #weeks2").onChange(() => {
//code here
});
Walter
Aug 8, 2022
More Details? Watch video
Hi, you can click here to watch the video https://www.youtube.com/watch?v=9bx7-nBeZ5c
Reply
Walter Odibi
January 20, 2000
Walter
Jul 11, 2022
For you
📺 WATCH THE VIDEO https://www.youtube.com/watch?v=AgPJEU8wpp0
Reply
Walter Odibi
January 20, 2000
Walter Odibi
Apr 18, 2022
Awesome Feature
This tutorial shows you how to display views on your Wix repeater.
📺WATCH VIDEO HERE https://www.youtube.com/watch?v=Iz7SdaCSdXg
Reply
Walter Odibi
January 20, 2000
Walter Odibi
Apr 18, 2022
Amazing tutorial
This amazing tutorial will show you how to a comment section to your WIX dynamic page.
📺WATCH VIDEO HERE https://www.youtube.com/watch?v=f8-vJQFNZ_c
Reply
Walter Odibi
January 20, 2000
Walter Odibi
Apr 10, 2022
Great Feature🎉
This amazing tutorial will show you how to add a visitor view counter to your WIX dynamic page.
🚩MORE TUTORIALS https://www.wixgenius.com/wix-tutorials
Reply
Walter Odibi
January 20, 2000